Privacy Policy
Last Updated: April 14, 2025

Welcome to Epic PRINT Pros (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from www.epicprintpros.com (the “Site”).

1. Information We Collect

When you use our Site, we may collect the following types of information:

a. Personal Information

When you place an order, register an account, or contact us, we collect:

  • Name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment information (processed securely via third-party payment providers)

b. Non-Personal Information

We may also collect data such as:

  • Browser type
  • IP address
  • Device type
  • Pages viewed and time spent on our Site
  • Cookies and other tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your orders or inquiries
  • Send updates, promotions, or newsletters (only if you opt-in)
  • Improve our website and customer experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Service providers (e.g., shipping carriers, payment processors, email platforms) to help us operate the business
  • Legal authorities, if required by law or to protect our rights
  • Third-party tools like analytics or advertising platforms (e.g., Google Analytics, Facebook Pixel), which may collect anonymized data
  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality
  • Understand how users interact with the Site
  • Provide personalized content and ads

You can control cookie preferences through your browser settings.

5. Data Retention

We retain your personal data only as long as necessary for:

  • Fulfilling your orders
  • Legal or tax purposes
  • Improving our services

You may request deletion of your data by contacting us.

6. Security

We take reasonable precautions to protect your information, including:

  • SSL encryption
  • Secure payment processing
  • Access restrictions

However, no method of transmission over the internet is 100% secure.

7. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data
  • Withdraw consent or object to certain processing
  • Lodge a complaint with a data protection authority

To exercise these rights, email us at privacy@epicprintpros.com.

8. Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal data from them.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted here with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Epic PRINT Pros
Email: privacy@epicprintpros.com
Website: www.epicprintpros.com

Would you like a downloadable version (PDF or DOCX)? Or help writing a Terms & Conditions page to go with it?